Sona Beauty Bar | 720 Literary Road Cleveland, Ohio 44113 | 973.449.9693
Copyright 2018 Sona Beauty Bar

FREQUENTLY ASKED QUESTIONS 

Can I purchase the Groupon more than once?

No, this is a one time offer for new clients to see how you like lash extensions and if you are a perfect candidate for them.

 

What is the difference in the Groupon offers?

Groupon unlimited is a one time visit Groupon package has a three week fill included.

I purchased the Groupon but your site is still asking for my credit card information, why is that?

When credit card information is put in our system it is to hold your appt. you will not be charged unless you cancel your appt less than 48 hrs or do a no show.

What are eyelash extensions?

Eyelash Extensions are individual strands of synthetic fibers made to replicate a natural eyelash. When applied, eyelash extensions lengthen and thicken your own natural eyelashes. The single strands are applied to each individual eyelash, one by one. With proper application, lash extensions look and feel completely natural.

 

How long do lash extensions last?

Lash extensions last for up to four weeks sometimes longer. It is recommended to come every two-three weeks for fills anything after is considered a full set. Each client must have 30% or more of lashes for it to be considered a fill.

 

What facial products can I use when I have lash extensions?

Facial cleansers, moisturizers, eyeliner, and mascara must be oil free. If it has any oil on it, it will loosing the lashes and make it easier for them to come out.

 

Can I get my lashes wet?

You can get them wet after 48hrs of your appt. you want the glue to dry completely before wetting your lashes. Yes, you can wash your face just avoid the lash line for 48hrs.

 

Can I swim, shower, exercise, or visit a spa while wearing eyelash extensions? 

We do ask you to minimize the chance of wetting the extensions for the first 48 hours of wear. After that 48-hour period, the adhesive used to apply your eyelash extensions is secure enough to allow you to get right back to your routine. However, keeping away from extensive contact with steam such as in saunas or certain facials is recommended since it can begin to loosen the bond.

 

Can I wear makeup the day of my appointment?

We ask that you come make up free to your appt. this will Lessing cleaning time and give your lash tech more time to fill your lashes. It also makes it easier to apply lashes with a fresh face. Please refrain from wearing eyeliner and mascara for 48 hrs

 

Can I wear contacts to my appointment?

Yes, your eyes will be closed during your lash appt so nothing can get in your eyes or damage your contacts.

Can I drink coffee or energy drinks before my appointment?

We recommend that you do not consume any high caffeine beverages prior to your appointment in order to be as relaxed as possible during the application process. 

 

What happens if I choose to have my eyelash extensions removed?

We do offer a service to have the extensions removed involving a short thirty-minute appointment in which we apply a gel remover. The gel remover is applied on top of the extensions without touching the skin and allowed to sit for 10 minutes. Once the adhesive is dissolved the extensions are gently wiped away with lint free applicators exposing the natural lashes.

 

Will it ruin or cause my natural lashes to fall out?

Based on the growth cycle of eyelashes, when applying lashes, lash stylist are trained to look for adult lashes to attach the individual synthetic lashes. Young (baby) lashes are left to allow them to fully develop and when it comes times to re-lash, we have new strong lashes to bond to. Lash extensions will not cause your natural eyelashes to fall out. Remember that your natural lashes have their own life cycle of falling and growing – like the hair found elsewhere on your body. It's hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller, your natural lashes, shorter and sparser because you've been accustomed to a full set of longer, thicker lashes.

ADDITIONAL QUESTIONS?